Last updated on May 15, 2024.

1. The UfoLab

The UfoLab is a company that emerged from UfoAgencia in 2024. After more than 7 years creating games for all types of companies, The UfoLab was born as the first platform for creating template-based games with a truly powerful gamification layer.

Our goal is for you to enjoy creating and sharing games and not worry about anything else, which is why we are deeply committed to the privacy and security of the data of our customers and players around the world.

• Company: MAD CORPORATE ENTERTAINMENT SL
• CIF: B87685673
• Registered Office: Calle San Bernardo 82, 2E, 28015, Madrid (Spain)
• Email: legal@theufolab.com

2. Who is this Privacy Policy for?

Access to the website theufolab.com is open to both individuals and legal entities, provided that you have successfully completed registration and meet the following requirements:

• Natural Persons: access to the Website is open to users who meet these requirements:
  • If you reside in the US, you must be at least thirteen (13) years old or have the express consent of your parent or legal guardian.
  • If you reside outside of the U.S., you must be at least sixteen (16) years old or have the express consent of your parent or legal guardian.

  The UfoLab reserves the right to make the appropriate checks, to limit certain functionalities and to prohibit or restrict access to any Users who it is aware of or suspects do not comply with the requirements established in this Privacy Policy.

• Legal Entities: If you register and use the Website on behalf of a company, school, educational institution or other legal entity, you confirm that you are authorized to bind such entity to this Privacy Policy, in which case the terms «you», «your» or «User» will refer to such entity. If you are not authorized or if you do not agree with this Privacy Policy, you must not use this Website.

3. What data do we collect?

The provision of your data through the registration form and while browsing our Website is essential for the provision of our Services and that you provide us with certain personal information, otherwise it would be impossible for us to provide it.

You also guarantee that the information you provide us is true, accurate and current and that you agree that The UfoLab reserves the right to exclude from the Website those Users who it considers to be providing false, erroneous or incorrect data.

In this regard, The UfoLab processes the following personal data:

• Identification data, such as first and last name.
• Contact information, such as email address and/or postal address.
• Sector and role data, such as the field in which the User works or studies and their position in the organization to which they belong.
• Browsing data for the purpose of improving the Service and our content.
• Data on the preferences and interests of Users in relation to the digital content offered on The UfoLab Website.
• Data that The UfoLab Website servers can automatically detect, such as Users’ IP addresses.
• Data on the preferred language of Users.
• Personal data of the players and users of the games created such as name, email, age, postal address… or any other information requested in the forms within the games.

4. For what purpose do we process your data?

The processing we carry out of your data has various interests:

• To improve our Services.
• To send you commercial communications about products and services that may be of interest to you.
• To manage possible complaints, suggestions or queries or those of other Users.
• Manage candidate information in selection processes.
• For the provision of Services, such as making different functionalities of The UfoLab available to you so that you can easily and simply create the creations you need.
• For Service improvement, including analytics, machine learning and artificial intelligence.
• To be able to communicate information to authorities and government bodies when necessary to do so by law, local regulations or in compliance with regulatory obligations.
• To comply with the provisions of Law 2/2023, of February 20, regulating the protection of persons who report regulatory violations and the fight against corruption in the event that they file a nominative complaint.

5. Who do we share your data with?

As we have already mentioned, transparency is very important to us, therefore, we will not share the personal data that you provide us with any third party for purposes other than guaranteeing the operation of our Website, that is, in order to provide you with our Services through our Website, certain providers need to access the personal data of our Users, so it is essential that we share certain information with them.

We also guarantee that data will only be shared with third parties within the framework established by law and for the purpose of receiving maintenance, support and operation services for our Website.

Please note that we only use third-party services whose policies are consistent with ours, therefore, we make the privacy policies of each of our providers available to you so that you can understand how your information will be treated within the framework of the provision of services to Theufolab:

6. How long do we store your data?

We will retain your data for as long as there is a contractual and/or commercial relationship with you, or until you exercise your rights to object or delete it.

7. What are your rights as a User?

As a User, you may withdraw your consent at any time when it has been granted for the processing of your data and, in no case, will the withdrawal of this consent condition the execution of the service contract or the relationships generated previously.

You can exercise your rights of Access, Rectification, Cancellation, Opposition, Portability and Oblivion by writing to the contact email that we have enabled for this purpose: legal@theufolab.com

These are the rights of Users:

• Right to information: Users have the right to know how their personal information is collected, used and processed, as well as to which third parties it may be disclosed.
• Right of access: Users have the right to access the personal information that an organization has collected about them and to obtain details about how that information is being used.
• Right to rectification: Users have the right to correct any inaccurate or incomplete personal information that an organization may hold about them.
• Right to erasure: Also known as the “right to be forgotten,” this right allows users to request the deletion of their personal information from an organization’s systems, under certain conditions.
• Right to data portability: Users have the right to receive a copy of their personal data in a structured, commonly used and machine-readable format and to transmit that data to another organization.
• Right to restriction of processing: Users have the right to request restriction of processing of their personal data in certain circumstances, such as when they contest the accuracy of the data or object to processing.
• Right to object: Users have the right to object to the processing of their personal data in certain situations, such as direct marketing.
• Right not to be subject to automated individual decisions: Users have the right not to be subject to a decision based solely on automated processing, including profiling, which produces significant legal effects for them.

8. Where is your data stored?

UFOLAB stores your data within the EEA, but some suppliers may be located outside of it. In such cases, we ensure an adequate level of protection through legally required contracts, using standard contractual clauses («SCC») approved by the European Commission.

UFOLAB implements strong technical and organizational measures to safeguard personal information on our servers and those of trusted partners. These measures include secure login credentials, multi-factor authentication, and role-based access restrictions. For more details, contact us at legal@theufolab.com.

9. Modifications to the Privacy Policy

It is possible that due to functional, legal or jurisprudential changes we may have to modify our Privacy Policy to adapt it to such changes, for such reasons we reserve the right to modify this Privacy Policy. However, you should not worry as we will inform you of this.

10. Change of control in the company

As The UfoLab grows, we may restructure or be acquired in whole or in part by other companies. In that case, we may need to share your information with these agents.

In the event of a change in control of our organization involving all or part of The UfoLab, this Privacy Policy will continue to apply to your information, and any acquirer will only process your personal information in accordance with this policy.

11. How do we protect your data?

Finally, we must tell you that your data is safe with us, as we will treat it in an absolutely confidential manner and implement appropriate technical and organisational measures to guarantee its security and prevent its destruction, loss, unlawful access or illicit alteration.

If for any reason The UfoLab becomes aware of a security breach by an unauthorized third party or that User data has been used for an unauthorized purpose, we will notify Users so that they can take appropriate measures.

12. Contact

If you have any questions about our Privacy Policy, please contact us by sending an email to legal@theufolab.com .

We remind you that you can also consult our Terms and Conditions , Legal Notice or our Cookies Policy .